In the first part of this two-part blog series, opens new tab, we reflected on what has changed in client feedback over the several months. Now, we look ahead to how client feedback will continue ...

The following insights shared by three industry professionals will help put you on the path to getting the client feedback you need to successfully engage with your clients. 1. Prioritize ...

Meeting customers' needs: It’s old-school thinking to brush off customer feedback thinking that you’re the expert and your client should just let you do your job. In fact, customer feedback ...

Client feedback is important for any advice firm, particularly those growing by acquisition, says Michael Cope, chief commercial officer at Shackleton. Having a standardised review policy in place ...

As part of the Power of Feedback series, Stanford Social Innovation Review conducted a survey of 1,986 nonprofit, foundation, and other charitable sector leaders. The survey found that 88 percent of ...