was joined by city workers and Mayor Karen Bass to announce a massive revamp to the city's 311 system. Hernandez stressed the importance of providing critical city services to residents.

The 311 service recently launched by the City of Huntsville, which provides residents with easy access to essential city information and non-emergency services, was the talk of the strategic plan ...

SAVANNAH, Ga. (WTOC) - The City of Savannah has launched a new Spanish translation service for customers calling the 311 help line. The City’s 311 helpline is a number you can call to ask a question ...

A look at service requests filed with the city reveals the biggest sources ... among many others. (In fact, the very first 311 call was a sound complaint: A caller in Jackson Heights, Queens ...