eGain Solve™ for Cisco allows voice and digital contact center agents on Cisco Finesse to confidently ... relevant context from the desktop and guides the agent through compliant process and ...

eGain Solve for Cisco allows voice and digital contact center agents on Cisco Finesse to confidently answer customer ... the solution bootstraps with relevant context from the desktop and guides the ...

Empower field agents with all new Cisco Finesse Mobile Agent app with an enhanced intuitive ... NovelVox aims to provide every client with a fully customized agent/supervisor desktop that will empower ...

Embedded directly into Cisco Finesse, Cisco’s agent and supervisor desktop, Comm100 provides robust, unified customer communications across every digital channel and automation that makes it ...

Cisco's Webex AI Agent automates contact center inquiries with conversational intelligence for quick and effective issue resolution New Webex AI Agent, AI Agent Studio and Cisco AI Assistant for ...

Under the terms of the OEM agreement, Bucher + Suter will use NovelVox's technology for the Cisco Finesse Agent desktop as the basis for a new and expanded suite of solutions. The disconnect ...