Chick-fil-A is known for listening to its customers. In April 2023, the company reversed a decision to drop its side salads following customer feedback. "Every decision we make regarding our ...

Chick-fil-A is known for its simple menu and excellent customer service. The reason people rate it so highly on customer satisfaction is that the restaurant chain seems to be genuinely concerned ...

You walk into Chick-fil-A expecting the usual—a classic chicken sandwich, maybe some waffle fries, and that perfectly sweet ...

Chick-fil-A lost one loyal customer at the drop of a dime. TikTok user Aylin Avci, who goes by @ _staylina on the social media app, alleged in a recent video that she was charged a bag fee for eat ...

See how some Chick-fil-A customers can get their hands on the Jalapeño Ranch Club and Creamy BBQ chicken sandwiches for a ...

Chick-fil-A, famous for its exceptional customer service, remained at the top of the list with a score of 83, although it fell two points from its score of 85 in 2023. "Chick-fil-A drops 2% to an ...

The fast-food chain has launched a limited test of the Jalapeño Ranch Club and Creamy Barbecue Chicken Sandwich.

Chick-fil-A is testing two new sandwiches, but only at two locations in the United States. One of those two locations is in ...