Click the checkbox next to Yes, I want to permanently close my Amazon Account and delete my data. When you check the box, the Close My Account button becomes active, and you can click it.

Amazon will not let you check the gift card balance on an unredeemed gift card; you have to either call Amazon customer service at 888-280-4331 or redeem the gift card.

Also, your account will be deleted across all Amazon sites globally — so if you also use amazon.co.uk, amazon.de or amazon.co.jp with the same login, those will be gone too.

Instead, visit Amazon.com or open the app to check your order history and account messages. If the email doesn’t appear in your Amazon Message Center, it’s not real.

An Instagram post (archived) sharing the claim reads, “Amazon got hacked. For USA based people, check your amazon account. Hackers added HUB lockers as your default delivery addresses. Remove it!