Silverback Chatbot, a technology company focused on conversational AI tools for businesses, has announced the continued development and integration of its AI Agent feature, a core part of its digital ...

Giving wrong answers will make your customers frustrated and abandon the conversation. Ideally, the chatbot should recognize when it can’t provide an accurate answer to questions and forward the ...

Businesses are constantly seeking smarter, faster, cost effective and more personalized ways to connect with customers, ...

It’s unclear when these agentic tools might launch or which customers will ... users to ask ChatGPT questions without signing in, responses were restricted to the chatbot’s last training ...

"Chatbot" is often used as an umbrella ... Retail companies rely on chatbots to answer customers' frequently asked questions; personalize recommendations based on browsing behavior; and help ...

With this new custom AI chatbot development service from CAIBots, businesses can connect with customers 24/7 and drive more ...

AI chatbots are rapidly transforming how businesses interact with customers. Whether it's providing instant support, guiding ...

Generative AI is arguably the greatest technological advance of the digital age. But do you really understand it? Here's a ...

By: Abraham Liu, Information Officer, EDD The Employment Development Department (EDD) has made it easier for Californians to ...

The chatbot will then provide suggestions on what to buy to accomplish that task. During tests, Amazon found that customers asked the AI questions and were also clicking on the related questions ...

a generative AI chatbot that is accessed through workers’ handheld devices to quickly answer their questions. Target store employees will soon have a mini AI-powered sidekick to quickly answer ...