A South African woman showcased the payslip of a call centre agent in a video. The clip went viral, leaving many people shocked by the individual's earnings.

A former call-centre worker has lifted the lid on why Australians are 'easy prey' for overseas scammers. According to an insider who worked with a cryptocurrency scam company in Ukraine, the ...

Next time you call your insurer, bank or any other call centre, a version of Cogito’s software called Dialog could be running in the background, helping the customer service agent deal with you.

Operator: Hello, and welcome to the CV Sciences, Inc. Second Quarter 2023 Conference Call. [Operator Instructions] As a reminder, this conference is being recorded. It's now my pleasure to turn ...

Google AI call centre agent speaking. Can I help you? Softwarecalled Contact Center AI to install 'virtual agents' that will be the first to pick up the phone ...

During an initial probe, it transpired that Faisal worked at a call centre while Asim was an O level student, said a police spokesperson.

For Xerox this means putting prospective candidates for the company’s 55,000 call-centre positions through a screening test that covers a wide range of questions.

IKEA is training call centre workers to become interior design advisers as the Swedish furniture giant aims to offer more home improvement services and hand run-of-the-mill customer queries to an ...

NEW YORK, NY / ACCESSWIRE / February 25, 2021 / Vista Oil & Gas SA de CV (NYSE:VIST) will be discussing their earnings results in their 2020 Fourth Quarter Earnings call to be held on February 26 ...

MONTREAL - A Bell Canada client who gave a mediocre service rating to a call-centre agent was called a "slut" and a "bitch" in a vicious e-mail.