Call center location: Naturally, working from home means you’ll need to find a remote-friendly company. Filter jobs by location to ensure you only see remote work listings.

For inbound phone work, call agents may earn between $0.20 - $0.32 per talk minute depending on the project. New agents who have never contracted with ACD Direct start at $0.25/talk minute.

Call center workers though, comprise a small percentage of Amazon's 1.5 million-employee workforce, Bloomberg reports. The decision to keep them at home comes as part of a larger push to close ...

Call center shut-downs, driven by Covid four years ago, added a new wrinkle to the struggle for workplace improvements when customer calls were re-directed to service reps working from home.

You Call This ‘Flexible Work’? Labor fought for a long time to draw a bright line between work and home. It took almost no time at all to erase it. Illustration by Brian Rea Share full article 191 ...

Amazon.com Inc. is encouraging customer service employees at some US call centers to work from home, signaling the company’s preference for remote work in certain roles that would help save ...

A Bend customer service call center that employed up to 850 people over the past 23 years laid off about 100 workers on Friday, shifted an undisclosed number of others to work from home and closed ...