As a call center manager, you need to understand the local, state and federal laws associated with your call center and comply with them. For example, in reaching out to prospective customers, ...

Televerde generated $12.1 million in revenue last year and is growing profitably. Hooker's customers are some of the biggest names in tech: Cisco , NetApp , Hitachi , SAP .A signed poster from ...

One of the more lucrative roles to secure in Los Angeles is that of a call center manager, a demanding profession that boasts a yearly salary ranging from $61,000 to the six figures, ...