As a call center manager, you need to understand the local, state and federal laws associated with your call center and comply with them. For example, in reaching out to prospective customers, ...

The call center employed 50-70 people to lead an “aggressive” telemarketing campaign, court records show. Florida call center manager bamboozled doctors in $67 million Medicare scam, jury says ...

The new Call Center located in Tucker, Georgia, a suburb of Atlanta, is operated by Best Foot Forward Solution Services (BFFSS), a division of Best Foot Forward Sales.

FLOWERY BRANCH, Ga. -- Atlanta Falcons general manager Terry Fontenot woke up to an abundance of text messages Friday morning. He joked only one -- from defensive back-centric Falcons assistant ...

Crime Local news uMhlanga call center manager accused of murder abandons bail Mfanafuthi Kunene, accused of kidnapping and killing 23-year-old Ayabonga Mjilo, abandoned bail at the Durban ...

Oil futures recovered the previous day’s losses, rising for the third time in four sessions with markets encouraged by President Trump’s phone call with China’s Xi Jinping.

It has been nearly three years since the launch of the 988 National Suicide Prevention Lifeline, and since then, millions seeking help have used the call center as a life-saving resource. But ...

This week is National Public Safety Telecommunicators Week, which is a time to honor the essential role of 911 dispatchers. Oftentimes, when people call in an emergency, they never meet the person ...

NASA opens its applications for astronauts every four years. Since thousands apply, it can be difficult to stand out in the crowd. NASA's selection program manager explained what to include on ...

Find out more about FEMA's plan to award a call order for contact center support under the Outsourced Contact Center Contract, or OC3, blanket purchase agreement.