Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and ...

He left Meta in late 2021 to start Lace AI, a startup that has developed AI-driven customer service software for home service companies. The path to entrepreneurship started when Valkov was a boy ...

AT&T's Pueblo call center. which opened in 2006, will close in June when the lease expires on its building. The closure is part of a company-wide effort to streamline operations.