While dedicated CRM software provides advanced features and automation, it may be overkill for most small business owners.

HubSpot CRM: Utilize live chat software, AI email writing tools, company insights, and dashboard-building functionality. Zoho CRM : Implement robust automation with detailed analytics that can be ...

Newsweek Vault's curated review of the best CRMs for small businesses will help you decide which customer relationship management platform is tailored for your enterprise.

Any company that requires repeated touchpoints with customers to convert them into regular buyers could benefit from a CRM. The more customers a brand has, the more useful a CRM platform is likely ...

As one of the world’s largest consumer packaging firms with more than $5 billion in annual revenue, Sonoco regularly grows through acquisitions. Each acquisition results in additional systems ...

Meta’s grand experiment in building an enterprise-ready customer service platform has come to a close: The parent of Facebook has officially spun out Kustomer, the CRM startup it acquired last ...

For a martech company founded in 2012 that historically focused on email and SMS marketing, the launch of B2C CRM addresses a gap in the consumer-brand marketing landscape, said CMO Jamie Domenici.