CRM training in preparation for the exams is free, but exam fees are $99 for the Dynamics 365 Fundamentals certification and $165 for all other certification exams.

All sales training needs to be very specific and targeted to an agreed-upon set of objectives to which you train and coach. It may sound simple, but if you're going to make sales training and CRM work ...

So training the CRM users to be effective isn’t about screen navigation or using special features. It’s about having a good set of reflexes that result in responses that customers like.

CRM Training in Unsettled Times: 4 Ways to Prepare The recent and rapid emergence of COVID-19 means humanity is now faced with living in an undeniably uncertain, distracting, and scary time. While the ...

While inadequate training won’t get you to the finish line, pushing too hard can end up being painful. CRM training is essential for all users and requires training plans customized to the needs ...

Pulse integrates seamlessly into Pipedrive’s existing CRM platform, enhancing sales pipeline management. LeadBooster, ...

Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

While not every business leader needs to be a marketing expert, it’s important for leaders to facilitate an environment where ...

As the CRM solution set continues to grow, it's likely that training systems will be increasingly important. That growth has the effect of converging vendor functionality at roughly the same place ...

More Tough Stuff: Email-to-CRM Contact Connection Easier Said Than Done Salesforce, like nearly all cloud-based applications, has training-wheel logging.