The Best Small Business CRM Software for 2025 Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested.

To date, each CRM software is rated against six main criteria: price, core features, customizations, integrations, ease of use and customer support. Our CRM review methodology breaks down as follows.

Sales managers are tasked with effectively monitoring sales activity and their team’s performance, and top CRM software is crucial to their success. Freshsales – the Freshworks’ CRM solution — is an ...

CRM pricing ranges from $7 to over $300 per user monthly. According to G2, “the average price per user on a subscription CRM generally ranges anywhere from $30 to $80.” ...

Read reviews and comparisons: After narrowing down your options, compare different CRM systems to see how they stack up against each other. Look for user reviews, industry reports and comparisons ...

Zoho CRM is our best pick for remote teams because it offers helpful tools that automate tasks and improve collaboration. Zoho CRM especially excels thanks to its integrated communication apps ...

1. Choose a CRM that aligns with the sales department’s current processes. Unfortunately, some SMBs adopt technology without considering how new software will affect daily routines and processes.

Zendesk Sell is a web-based and mobile customer relationship management (CRM) tool that helps sales, marketing and support teams collaborate and align on all lead and customer needs. Its features ...

Business Choice Awards 2014: CRM Wondering which software or service is the best to keep your business in a tight relationship with customers? Read on for the top pick by your fellow PCMag readers.

CRM software has become so widely used today that many tech and management gurus refer to CRM as the software that's used for one part of this process. The base of a CRM program is a database that ...