In this podcast, Paul offers a brilliant summary of Social CRM and explores the inner meaning of this important topic. Click the player at the top of this post to listen.

CRM Deployment Trends The SaaS platform provider of Workbooks CRM recently conducted a survey that revealed that 64.9% of businesses currently favor a single-vendor approach to CRM deployment. This ...

In Fear the Walking Dead Season 5, CRM soldier Isabelle (Sydney Lemmon) revealed CRM is a top-secret and far-reaching organization comprised of “a force who are not living for ourselves or for ...

The meaning of CRM, the name of the militarized organization that has appeared in both The Walking Dead and Fear the Walking Dead, is revealed in a clip from The Walking Dead: World Beyond.

The release this week of Gartner’s Magic Quadrant for CRM Customer Service Contact Centers, which ties in with this month's theme at CMSWire of mobile CRM.

Ultimately, Dynamics CRM also will be Azure-hosted, a spokesperson reconfirmed. Microsoft execs declined to say when any of these Azure-hosted deliverables will be available.

Whether wheelie bins, fighter jets, or an IT platform the real cost of a product isn’t in the hardware. Rather the cost, and therefore business value, stems from the services and support around the ...

Zoho CRM integrates well with the obvious and most important office programs, Microsoft 365, Google Docs, Drive and Sheets, as well as a host of Zoho’s own software.