By understanding CRM basics, you can better understand what ... providing high-quality service to customers and closing deals. What is the main goal of a CRM? The main goal of a CRM is to improve ...

It also covers the basics well: you can import and manage contacts, update deals and tasks, log calls and emails, and even customize what pages look like. Although Zoho CRM doesn’t offer bulk ...

Connected customer experiences start with connected systems and data within your organization. The deeper the connections, the more power you have to orchestrate personalized end-to-end customer ...

Microsoft notched a big win in the CRM wars Monday by confirming it had signed a six-year Dynamics deal with HP Inc., one the software giant said will help HP "transform its sales and partner ...