CRM is not a separate program, but a central pillar of the entire marketing department and therefore is a strategy, not a solution for data management ... s knowledge. The model is akin to pharma ...

Leading with predictive analytics and AI requires leadership that is comfortable asking uncomfortable questions.

ServiceNow is pushing to improve data handling to make AI more usable as an essential part of everyday enterprise operations — without ripping out what already works.

Malta-headquartered CRM solutions provider Fast Track has unveiled its new machine learning platform, FTML. The new platform has been in development for several years and aims to “drastically simplify ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to ...

This is the best thing to happen in AI this year, says Michael van Rooyen from Ideas + Outcomes. Finally, a way to bridge the ...

ServiceNow’s new AI Agent Fabric uses A2A and MCP to let agents interact with third-party systems. Those systems can be tools such as code editors or other agents. ServiceNow says that Adobe Inc., Box ...

Built on the proven Incorta platform, Incorta Connect delivers near-real-time, multi-source data integration to growing teams in days, not months—maximizing time to valueFOSTER CITY, Calif., May 20, ...

We recently published a list of Top 10 AI Stocks Making Headlines Today In this article, we are going to take a look at where Salesforce Inc (NYSE:CRM ... to a ChatGPT model, such as saying ...

The startup’s resources will help power Agentforce as the CRM vendor deploys flexible pricing for the platform.