A CRM consultant analyzes every aspect of your customer relations. Consultants use analytic tools and processes to identify the interactions, channels and people who have the greatest impact on ...

Paul Greenberg is a well-known author and expert on customer relationship management systems. He’s also the founder and Managing Principal of The 56 Group, LLC a CRM consulting firm that, for ...

Vendorland, a renowned platform dedicated to showcasing the leading service providers, has announced its selection of the top CRM consultants for May 2024. NEW YORK, NEW YORK, UNITED STATES, May ...

CRM Watchlist 2012 Winners - Consulting/SIs - The Very Final Four They are powerhouses in their own domains and that’s what this is all about. Impact.

Customer relationship management (CRM) implementation is a 10-step process for launching CRM software for your business. When implemented correctly, your new CRM will help you manage contacts ...

But we end this year's CRM Watchlist 2013 with a discussion of the consulting companies and systems integrators who will have a big impact in 2013. Today, we look at the big boys — Accenture ...

The ideal CRM “architect” should have significant expertise, of course, and will likely be able to share references from other happy clients whose perfect CRM homes he or she has helped design.

War-gaming CRM deployment scenarios, while important, can also be challenging – especially if you have never rolled out a system before. But never fear, help is on the way.

One way that CRM helps our internal customers is by providing the critical infrastructure that enable collaboration, workflows to ensure that nothing falls through the cracks, and an audit trail for ...

HP Enterprise Services in early August launched new business process consulting, analytics, and implementation services to help clients optimize the operating efficiency of their contact centers. HP ...