Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products. Microsoft ...

Clay, a startup that’s something of a personal CRM, as it’s designed to help people manage their own relationships — including those with friends, family, colleagues, industry peers and more — is now ...

As a CRM consultant, I'm always recommending ways our clients can make better use of the systems we implement - and hopefully use us to help them. One of my go-to recommendations is website ...

It’s safe to say that mobile technologies have taken over the world. Previously, we’ve reviewed the best Android phones, the best iPhones, the best rugged phones, and many other types of devices, but ...

Customer relationship management (CRM) is about more than just selling. Find out how Insightly CEO Anthony Smith thinks CRM can help you in every facet of your business. Anthony Smith (AS): Customer ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Microsoft is giving small to midsize businesses (SMBs) a ...

If you own or manage a business, you probably need a CRM. Here's how Daylite can help keep your employees productive and projects for clients in check. Small business owners have to wear many hats, ...

You might have the best sales, marketing, and support teams on the planet, but without a solid customer relationship management (CRM) system, your business isn’t going to get very far. Thankfully, ...

The backers of a new open-source CRM (customer relationship management) application called Zurmo are hoping to stand out in a crowded field via the use of gamification, the notion of applying ...