ServiceNow NOW and Salesforce CRM are leading workflow automation platforms, helping enterprises streamline operations ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Salesforce continues to deliver strong results, highlighted by resilient revenue growth and a committed share repurchase ...

Curinos, a global data intelligence business that combines industry-exclusive expertise, insights, and analytics to help ...

When it comes to CRM analytics, companies often make the same mistakes, many of which could be corrected by a change in focus and a better understanding of exactly what CRM analytics is, new research ...

This is where analytics, and particularly analytical CRM, comes into play. Meaningful Patterns Traditional analytics, often found in reporting and business intelligence solutions, provides historical ...

CRM analytics is branching across organizations to help drive customer retention and growth, especially in the financial services, retail, and telecommunications industries, according to "What's Hot ...

By infusing CRM apps with new predictive analytics tools companies will be able to learn much more about their customers' buying habits and desires. And that, says Forrester analyst James Kobielus ...

BankThink CRM and analytics change the game for collection payments By Tim VanTassel June 05, 2019, 12:01 a.m. EDT 2 Min Read ...