Despite the widespread use of social media platforms and messaging apps, SMS (short message service) technology continues to ...

Integration provides businesses unprecedented ability to optimize conversations with leads. ATLANTA--(BUSINESS WIRE)--CallRail, the lead engagement platform, today announced a new integration ...

Beware of text messages claiming you can make quick money for little work. Experts share tips on how to identify and avoid falling victim to fraudulent offers.

AI was an elite technology—expensive, experimental, and largely confined to Silicon Valley giants. Today, it’s quietly ...

In April, all Business Insider employees were given access to the enterprise version of ChatGPT for the first time. Chats ...

Microsoft added AI to Notepad with a new tool called "Write" that helps you make text. Some people like it, but others feel ...

In many ways, the internet has leveled the playing field for small business owners everywhere. Online businesses are relatively easy to start, without the kind of up-front costs a brick-and-mortar ...

• New Capability Enabled By AI: AI can comprehend context and historical interactions to recommend optimal next steps (e.g., ...

Generative AI is poised to revolutionize enterprise software, transforming traditional workflow systems into dynamic, ...

Green Bay-based Cellcom continues to work May 16 to restore voice and text services, an outage that has impacted local ...