You’ll use a variety of modelling techniques, including: Business Process Model and Notation (BPMN), use cases, use case diagrams, and activity diagrams from the Unified Modeling Language (UML) to ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of ...

Business owners set new goals for their teams ... likely never be successful as it cannot be measured. Fortunately, the process of setting clear goals and desired outcomes can be simplified ...

This course is intended to be an overview of the field of change management and business process re-engineering. This course will equip the student to understand complex change management programs, ...