Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The Richfield ...

Best Buy’s Geek Squad will no longer be an authorized service provider for Samsung devices. This means Best Buy will no longer have access to genuine parts, tools, or training for Samsung phone ...

Best Buy’s Geek Squad is shutting down its Samsung authorized service provider program, which let certain Best Buy stores repair your phone with genuine parts.

“My manager looked at her and said, ‘Ma’am, we haven’t done same day exchange for Geek Squad Protection on phones in 6 years.” Dallas recounts in the video.

Internet users have also reported a Geek Squad scam that asks you to reset your Best Buy password due to suspicious activity. However, the link included in the email also asks you to provide your ...

Many Best Buy Geek Squad employees said they were let go this week. The CEO recently said the company is redirecting assets to areas like AI, while removing physical media.

Geek Squad is the technical support people for Best Buy stores. Here’s what the officials at the U.S. Federal Trade Commission have to say about the scam and what to do and what not to do.

Google and Best Buy did not immediately respond to requests for comment on the 9to5 report. Pixel users can still take their devices to select uBreakiFix locations throughout the U.S. for repair.

In one email, the cybercriminals warn the recipient about your Best Buy or Geek Squad membership auto-renewing and send a link to cancel your subscription before being charged.