Salesforce CEO Marc Benioff unveils Agent Force, a customizable AI agent builder, to thousands at Moscone South Hall during Dreamforce in San Francisco on Sept. 17, 2024.

All In on AI, Salesforce’s Benioff Tells Other CEOs This Is the Last Time They’ll Manage Only Humans Marc Benioff is an AI hawk, and his company’s success with AI agents prompted an ...

Marc Benioff, CEO of San Francisco tech giant Salesforce, said fears about huge job losses over AI are "alarmist." But change is afoot at his company.

Salesforce Inc. Chief Executive Marc Benioff says his company is doubling down on the use of artificial intelligence, using the technology to automate dozens of workloads that were, until recently ...

While in a recent interview with Bloomberg, CEO Marc Benioff revealed that AI is doing up to 50% of the work at Salesforce (via CNBC): “All of us have to get our head around this idea that AI ...

Marc Benioff said AI at Salesforce achieves 93% accuracy in customer interactions. We're in the midst of a "digital labor revolution," potentially worth trillions, Benioff says. "AI is doing 30 to ...

Benioff estimated Salesforce has reached 93% accuracy with AI. He added that, although the technology is “pretty good,” it’s not “realistic” that it will reach 100%.

We're still waiting.” The Wednesday earnings call covered Salesforce’s fiscal 2025 fourth-quarter, ended Jan. 31, and full-year results. Salesforce has about 12,000 partners worldwide.