Although it’s been accelerating in recent months, most customers today are only achieving incremental benefits ... contact center and Service Cloud-based service organizations that have been ...

As Benioff noted, once data is unified, or federated, through Data Cloud, it benefits from network ... inform an AI-driven sales or service agent in Salesforce. That is a powerful value proposition.

Salesforce raised its revenue and adjusted profit forecasts for fiscal 2026 on Wednesday, as the enterprise software provider benefits from strong cloud spending while ramping up monetization of its ...

The most fundamental characteristics of cloud—the deal breakers if you will—are user self-service backed by automation ... without sacrificing the benefits of cloud computing.

When it comes to using agentic AI for travel, I'm a tough sell. So Salesforce set me up with Engine, an early Agentforce ...

This is especially the case with the rise of multi-cloud estates, where companies use multiple cloud computing service providers ... There are four major benefits to such a purpose-built multi ...

and have that same experience for their employees as well," Kishan Chetan, executive vice president and general manager of service cloud, said in a Salesforce media briefing. "For every leader ...

While we’re going to focus primarily on Sales Cloud, Salesforce’s most popular CRM module, this review is also going to weave in features from other Salesforce offerings like Customer Success ...