(A Hertz spokesperson said that all of the company's customer service ... phone, I can also tell from the agent's voice if he's really going to help me or not. That doesn't come through via ...

and ugly” but really they are “bad, good, and unknown.” Frontier Airlines has ceased offering customer service via phone. Now, customers who need to make changes or solve problems can’t ...

There's bad customer service — and even ... create fake message boards that will recommend a bogus phone number or site for customer service. Clues that you're dealing with crooks: They're ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days – the agency’s telephone customer service can “suck.” ...

The Denver-based carrier has gotten rid of its customer service phone line. "Our Customer Care ... "Customers may also chat with us via common social media channels and WhatsApp." ...

So, you pick up the phone and you call customer service." Press one. Press two. Try to find a human, but you can’t. Jeannie Walters, founder and CEO of the customer experience consulting firm ...

I realised there was only one way to right this wrong (Picture: Emma Parsons-Reid) A wave of adrenaline rushed through me as I hung up the phone ... as poor customer service is costing UK ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Social Security’s acting commissioner recently said out loud what many beneficiaries are thinking these days — the agency’s telephone customer ... service can “suck.” “We need to show ...