Top BPM firms like Genpact, EXL, and WNS are integrating AI agents for end-to-end workflow automation. While AI reduces ...

Predictive Business Process Monitoring (PBPM) is an emerging field that leverages advanced analytics and machine learning techniques to forecast future events and outcomes in business processes.

WIDER ADOPTION of agentic artificial intelligence (AI) systems among information technology and business process management (IT-BPM) firms will allow the sector to move away from transactional tasks ...