But isn’t that what good service providers are always supposed to do? In his book, Bell provides eight recipes for providing awesome customer service. Give them a try and watch your customers ...

Learn More Usually conversations with customer service representatives are pretty bland, or even painful if you’re trying to resolve a problem. As it turns out, this isn’t always true when ...

We did a shout-out on Facebook and here's where you've had awesome service. Dan Roy gave a big thumbs up to the guys at reuse recycle group Maryborough for their amazing customer service.

Recently, I was lucky enough to steal away on a mega-long weekend, five whole days in Mexico. It’s a quick trip for us west coasters. We stay at our favorite resort, which in our opinion has the ...