Passengers on Avanti West Coast will have to negotiate turmoil on the tracks as a result of a dispute between the RMT union and the train operator. An initial plan for strike action was briefly ...

"I've been chatting to Kim from Avanti, and I was like 'Kim, train's cancelled, what do I do now? ' and she said 'Get the 16:18' and I was like 'Can you get me a seat reservation on that?

Avanti has told passengers who do travel to plan ahead, expect disruption and check the details of their last train home. Kathryn O'Brien, executive director of customer experience at Avanti West ...