The bottom line Automated, connected, and intelligent resupply is no longer a luxury. It’s a necessity. Those who embrace ...

Perhaps automated voice response phone systems should have an extra option that allows callers to listen to meditation tapes. It seems I’m not the only one that gets instantly hot-under-the ...

Automated phone systems are everywhere now – even the smallest of service providers, such as my local plumbing company, are using them. This makes accomplishing the easiest of tasks, such as ...

Awkward and dehumanizing automated phone systems push callers’ buttonsAutomation Technology Marketing & Branding News Awkward and dehumanizing automated phone systems push callers’ buttons ...

Traditional phone systems rely on physical copper wires and circuit-switched networks. These systems use dedicated lines for each call, which can be more cumbersome to manage and expand.

Quick-service customers are increasingly encountering voice AI at the drive-thru, but it’s also making a splash over the phone, offering a much-needed improvement over the frustrating automated ...

Someone has come up with a list of ways to bypass those computerized 'press 1 for this, press 2 for that' and get straight to the human being.

A hotel phone system is a communication technology that enables hotel staff and guests to make voice calls. Since cloud-based VoIP systems generally offer extensions and IVR alongside easy setup ...

The business world refers to existing automated phone systems as “interactive voice response” technology, or IVR for short. These are the phone trees where you have to press 1 for this and ...

COSTA MESA, Calif., March 21, 2019 /PRNewswire/ -- Overall satisfaction with online flower retailers increases across all factors, according to the J.D. Power 2019 Online Flower Satisfaction ...