The emergency communications division currently has a 35% vacancy rate, with 47 911 operator positions and 21 dispatcher positions empty, according to the message. Brandon Jones, an Austin Police ...

"We are here for the citizens of Austin and for police ... when they're out on the streets,” said Ashleigh Ledesma, a police dispatcher with APD. Ledesma has been doing this job for 17 years ...

AUSTIN (KXAN) – A dispatcher with the Austin Police Department was able to lead officers to the scene of a homicide by using the sound of the officer’s voices becoming louder on a 911 call ...

A bill intended to fix some issues in police training that may have contributed to the 2022 Uvalde school shooting now awaits ...

Austin police officer Daniel Sanchez is facing ... KXAN reports. However, the police dispatcher allegedly didn't tell officers that the armed man was the person who lived there.

AUSTIN (KXAN) — The Austin Police Department (APD ... a public policy consultant in Austin who used to work as a 911 dispatcher in West Texas. He added that he also hopes to see data on daily ...

Austin police said in a statement the deadly shooting occurred about 12:30 a.m. They said a 911 caller told a dispatcher that a man in a gray robe and dark pants was pointing a rifle down the street.

An Austin police officer is facing criminal charges ... 911 call at 2 a.m. as the caller shouted "stop!" and told the dispatcher she needed police as other people were yelling in the background ...

In January 2021, Austin police discovered both cases had the ... Call 911 and stay on the line with the dispatcher while you find a public space to park, then giving as much information about ...

The dispatcher started to provide another detail ... to “stay with us,” why did he remain in handcuffs? It’s Austin police policy to handcuff a person being taken into custody, even ...