Krystle Vermes is a Boston-based news reporter for Android Police. She is a graduate of the Suffolk University journalism program, and has more than a decade of experience as a writer and editor in ...

ASHEVILLE, N.C. (FOX Carolina) - The Buncombe County Sheriff’s Office announced it will soon transition non-emergency calls to a form of AI technology known as “machine learning.” The sheriff’s office ...

ELMIRA, N.Y. (WETM)—Scammers are using AI to replicate the voices of people who answer their scam calls. The calls can be made to sound like someone you know, like a family member or friend. “I think ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN) (“SoundHound”), a global leader in voice artificial intelligence, today announced that its fully-automated Smart Answering ...

Artificial intelligence has infiltrated just about every component of the CRM technology stack, and outbound call centers are now starting to benefit from it as well. AI-driven answering machine ...

The Prompt is a weekly rundown of AI’s buzziest startups, biggest breakthroughs, and business deals. To get it in your inbox, subscribe here. Welcome back to The Prompt, One consequence of the current ...

SHREVEPORT, La. (KTAL/KMSS) – Spam calls are one of a few things Americans from every walk of life can agree are an annoyance. A company that reviews and analyzes cell phone data said spam robocalls ...

AUSTIN (KXAN) — Following a special report into the Austin Police Department’s 911 operations, the agency is in the early stages of considering using an AI component mentioned in the report. The ...

(AP) Does scanning emails and answering calls from bosses on your smartphone after hours constitute work that should be compensated? A lawsuit winding its way through federal court in Chicago says ...

OKLAHOMA CITY (KFOR) – News 4 and Quail Creek Bank are recognizing the first responders that go unseen. The unseen heroes at the 911 Communication Center in Oklahoma City answer the initial call for ...

AUSTIN (KXAN) — Austinites are still finding themselves on hold with 911. Anthony Paramo said it happened to him when he called to report dangerous debris on the highway. “I dialed 911 and then it was ...