During boarding of American Airlines flight 2045 with service from San Francisco (SFO) to Miami (MIA) smoke was reported from inside a customer’s bag. The bag was quickly removed by our crew ...

After walking to several counters at MIA, the Katzes received a hotel voucher. Andy said they had to fight to get it because one American Airlines employee thought they weren’t eligible because ...

American Eagle Flight 5342 was carrying 60 passengers and four crew members when it crashed, according to American Airlines CEO Robert ... Why didn’t the control tower tell the helicopter ...