American Airlines changes Erica Remer's flight without telling her. Now she's trying to get a refund for the original ticket. Why won't the airline help her?

If you have any questions about changing your Name on your American AIRLINEs ticket, please call our American Customer Support Hotline at + ? +1 (800) 899-3682 (OTA) or +̲1 (800) 899-3682.