The travel agent does not need to talk to anyone from the airline, and the airline reservations agents don’t need to enter any data manually. Airline reservation systems are automatic.

Mentioning "revenue management" to an airline reservation agent can help you land an upgrade, New York Times best-selling author Tilly Bagshawe told Bloomberg. An airline's revenue management ...

Analysis New Trial for 'Two-Sided' Airline Reservation Platform In his Antitrust column, Elai Katz discusses a recent Second Circuit case that serves as yet another reminder of the crucial role ...

BOSTON (AP) — An airline gate agent in Massachusetts who prosecutors say converted more than 500 mostly low-cost domestic flights to more expensive international ones at no extra cost has ...

As U.S. air carriers see record pandemic-era travel, customers are taking to social media to vent their frustration over two-, three- and four-hour wait times to reach a reservation agent at the ...

Business This airline cancellation policy is unfair and unclear, lawsuit says Published: Mar. 26, 2018, 1:15 p.m. By Karin Price Mueller | NJ Advance Media for NJ.com ...

There's so much airline competition there that you can often get good fares even booking on the day of travel. What it really takes to be a reservation agent: "They prefer two years of sales or call ...

Keeping a call to around 500 seconds, or 8.5 minutes, became far more stressful during the pandemic, said a former Emirates reservation agent, who asked not to be identified by name because her ...