Despite economic uncertainty, airline passenger satisfaction is up slightly from 2024, according to a J.D. Power survey. JetBlue ranked highest for business/first class satisfaction, while ...

Many travelers are a member of at least one airline frequent flyer program — and lots are members of multiple airline loyalty programs. And the membership numbers keep growing, as well as the ...

According to the J.D. Power 2023 North America Airline Satisfaction Study, SM released today, customer satisfaction with major airlines is down significantly for a second consecutive year, introducing ...

Get the plain truth on the best deals in airline travel, and find out which airlines soared high in ease of check-in, legroom, and seat comfort. View our ratings and reviews and browse our buying ...

Despite the sheer effort involved, moving people through the sky from point A to point B isn't what makes the bottom line soar in the airline business these days. Instead, the major players rake ...

Commissions do not affect our editors' opinions or evaluations. An airline alliance is a partnership between two or more airlines. Within an alliance, airlines can share resources, market or ...

Commissions do not affect our editors' opinions or evaluations. You can earn airline elite status without ever stepping foot on an airplane. With credit cards, mileage programs, hotel bookings and ...

And policies vary from airline to airline when it comes to delays caused by controllable issues like maintenance problems and staffing shortages. The Department of Transportation's interactive ...

She regularly appears on CBS News 24/7 to discuss her reporting. New consumer protection rules will soon entitle airline passengers to automatic refunds when flights are canceled or significantly ...

Buying this week’s groceries or paying for a full tank of gas with a credit card might contribute more to the profits of the airline industry than buying a one-way ticket. That’s because ...