The incident began when a Reddit user named BrokenToasterOven noticed that while swapping between a desktop, laptop, and a ...

Cursor's chatbot invented a fake policy, sparking user backlash and raising concerns about hallucinations in AI-powered ...

A hallucinating customer support bot—and a viral backlash—shows how fast things can go wrong in the age of AI automation.

Cursor AI's chatbot fabricated a company policy regarding device logouts, causing widespread confusion and subscription ...

Sitch is an AI matchmaking dating app. It's launching new voice tools and expanding to additional cities.

Imagine a world in which the data can be predicted long before a customer even gets a chance to behave that way, a world in ...

Overreliance on AI tools—think auto-generated emails or chatbots—can dull our sensitivity to emotional nuance if we’re not ...

I discovered an investment advisory firm called RedChip Companies, based in Orlando, Fla. They introduced RedChat, a new AI ...

On Monday, a developer using the popular AI-powered code editor ... policy invented by its own chatbot. In that incident, Jake Moffatt contacted Air Canada's support after his grandmother died ...