Silverback AI Chatbot has announced the rollout of its AI Agents feature, a new capability designed to help businesses move ...

Chatbot fatigue is real. When website visitors see a floating icon inviting them to chat with AI—even on the website of a ...

By combining human expertise with its expanded agentic AI platform, Crescendo is helping companies turn customer experience ...

The communications, community engagement and compliance tech company has launched its first AI chatbot, and the company’s CEO ...

Here’s how the right AI can transform customer engagement: 1. Immediate, 24/7 Support. Unencumbered by business hours, AI chat can provide meaningful ways for people to interact with your ...

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in the company’s mission to help businesses manage customer interactions ...

Alphabet boosts 2025 CapEx to $85 billion as Google Cloud and AI services drive record earnings, signaling a deepening ...

Klarna also made headlines when it revealed in 2024 that its generative AI-powered chatbot had 2.3 million conversations with customers in the first month of launch, doing the work of 700 full-time ...

Axis Trustee Services Limited (ATSL), a wholly-owned subsidiary of Axis Bank and a leading name in corporate and fiduciary ...