Anthony Shiner, the chief customer officer of Optus’s consumer division, told Information Age the offer was about ...

Veo, Gemini, and Project Astra—are set to transform marketing by replacing traditional content creation & customer journeys ...

Or maybe Grok’s willingness to spout controversial fringe theories is a reminder to everyone about what AI is, and what it is ...

Foremost among its abilities, ChatGPT can craft human-like conversations or essays based on a few simple prompts. Dall-E and ...

While customer support has been considered a top use case for generative AI ever since OpenAI’s ChatGPT chatbot debuted in 2022, it is also fraught with risks, said Sanketh Balakrishna ...

5 Key Features of the Meta AI Chatbot While the Meta AI chatbot stands out for its image creation, animation ... and friendly for customer service, and first, second, and third person points ...

For companies deploying these systems in customer ... its own chatbot. In that incident, Jake Moffatt contacted Air Canada's support after his grandmother died, and the airline's AI agent ...

[2] Klarna also made headlines when it revealed in 2024 that its generative AI-powered chatbot had 2.3 million conversations with customers in the first month of launch, doing the work of 700 ...

ChatGPT, OpenAI’s text-generating AI chatbot, has taken the world by storm ... memes in the style of Studio Ghibli, the Japanese animation studio behind blockbuster films like “My Neighbor ...

The latest generation of AI agents are capable of taking action on behalf of people in a range of functions, including coding, customer service, legal services and booking an appointment with a ...

Decagon, a two-year-old AI startup helping companies cut customer support costs, is in talks to raise $100 million at a $1.5 billion valuation, according to Forbes, which cites multiple sources ...