I imagine all agency owners and leaders can agree that the more channels or services in a client engagement, the longer we retain that client on average. Of course, not all clients include different ...

A private equity firm already invested in Little Gym and ServiceMaster Restore franchisees added a child education operator ...

If you want your product or service to stand out in the marketplace, you need to capture consumers' attention and clearly communicate what makes it different. But how do you move beyond generic ...

Microsoft is adding more value to its Microsoft 365 Copilot commercial subscription by integrating its AI-powered Sales, ...

Jim Eckes says that when he founded telecom business TieTechnology in 2006, customer service was “truly a miserable experience.” When artificial intelligence tools started popping up nearly two ...

“Don’t tell yourself to think outside the box, tell yourself there is no box.” That’s the motto of U.S. Army Corps of Engineers employee Dale Hartmann, recent recipient of the 2025 Distinguished ...

Web hosting giant GoDaddy, the power behind some of the most serious, no-kitty-photos business sites out there, now offers customers a chance to automate their professional email. Millions of ...