If you use Microsoft Outlook Online, follow these steps to add a shared mailbox: Login to Outlook on the web . In the left pane, right-click on Folders and choose Add shared folder or mailbox .

You can manually add a shared mailbox to an Outlook account with just a few steps. Open the Outlook app. Click the File tab in the top-left. Select Account Settings. Select the Email tab.

How to create a shared mailbox in Outlook. Firstly, you’ll need administrator privileges to create a shared mailbox in Outlook. If you do not have a Microsoft 365 administrator account, you’ll ...