Cayuga County dispatcher Shelly Delfavero presented a 911 coin to Auburn City Ambulance medics Dan Tomasino and Dan Cooper, ...

A Cayuga County 911 dispatcher is crediting two Auburn City Ambulance staff members with saving her life after a March heart ...

New 911 dispatcher Denise Dyer helps with a home birth and CPR in Nashville within days of finishing training.

RIP Andrew Guerra worked as a 911 dispatcher in the Atascosa County Sheriff's Office and recently died from kidney and heart problems.

An investigation is underway at an emergency dispatch center in Lake County, Ind., after the death of a man who called 911. It took 47 minutes for him to receive emergency care.

The girl's father Richard Daniel Baptiste, 32, and a woman, Anicia Woods, 29, were arrested on suspicion of murder and child abuse after her death.

The Lake County 911 Department in northwest Indiana fired one emergency dispatcher and suspended another after a man was found dead in a church seven hours after he called for help.

The caller, who was later identified as 911 dispatcher Loretta Nash, allegedly continued by going into detail about the number of times she says Clinton called first responders in the last 15 years.

From Heart Attacks to Massacres, 911 Operators Hear It All Faces of 911 Dispatchers, the Unseen First Responders By ABC News October 30, 2013, 11:34 AM July 7, 2014 -- intro: ...