It’s been four months since Spirit Airlines lost a Cobb County family’s luggage, and tell Channel 2 consumer investigator Justin Gray that they still have not gotten any restitution from ...

A Spirit Airlines traveler was outraged after the airline denied their mishandled baggage claim, despite their checked bag having a wheel missing. The flier, who has the username Hetz_ on Reddit ...

We issued a reimbursement to the Guest on May 5, 2025, in accordance with our policy," Spirit said in a statement on Friday. But it cost more than $200 in bag fees just to pay for a service they ...

Finally, after months of waiting, Spirit told the Bruces they would pay restitution for the lost bag – just $270. “Our team has been in contact with the Guest.