Research from the Aberdeen Group found that VoC (voice of customer) strategies netted significant gains in revenue growth.

David Jones is using customer feedback to influence everything from store leasing conversations to store refreshes and ...

With faster, more accurate voice AI and surging sales, SoundHound is positioned to be a pure-play winner as voice AI goes ...

Icertis Named a Customer’s Choice Vendor in 2025 Gartner Peer Insights™ Voice of the Customer for Contract Life Cycle Management Report 93% of Customers Recommend Icertis Contract Intelligence ...

only vendor named a Customers’ Choice in every iteration of the Voice of the Customer for EPP report since its inception in 2019, being recognized five times “As the pioneer of AI-native ...

Each new month of the AI boom has brought along with it a new “AI startup flavor of the month” for venture capitalists to ...

Hexaware is donating GPU computing power to help train future versions of the Ultravox platform, which aims to benefit the ...

After a contentious process of setting new water and sewer rates, Willard is hoping its new Water Advisory Board will help ...

King of the kazoos,” is not the most important story the Los Angeles Times has ever published, but it might just be the ...

Hungry Jack’s is not the first fast-food chain in Australia to trial the technology. Last year, KFC announced the use of AI ...

CrowdStrike (NASDAQ: CRWD) today announced its recognition as a Customers’ Choice in the 2025 Gartner Peer Insights™ ‘Voice of the Customer’ for Endpoint Protection Platforms report1. CrowdStrike has ...