Southwest Airlines officially ended its longtime "bags fly free" policy as the airline began charging customers for checked bags on all flights. However, as the company implements this major change, CEO Bob Jordan explained how customers can still get free bags.

Dallas-based Southwest Airlines announced a major change to its longstanding bags fly free policy: checked bags, for the most part, would no

Southwest Airlines has ended its decades-old “bags fly free” policy, where passengers were allowed two complimentary checked bags regardless of their ticket fare.