This strategic move shows AI is now the foundation for how leading companies engage, support, and retain their customers ...

NiCE bolsters its AI platform with conversational and agentic capabilities via a Cognigy deal to take on more customer ...

Cognigy, an artificial intelligence company from Germany, has secured a nearly $1 billion price tag in a sale to NiCE.

Cognigy, the global leader in AI-first customer service automation, today announced the launch of its Mastery Program, a new ...

NICE’s $955M Cognigy acquisition accelerates its AI-First Customer Experience strategy, enhancing capabilities in ...

NiCE's acquisition of Cognigy aims to integrate AI capabilities into its platform, expediting AI adoption in customer ...

Under the hood, Cognigy uses LLMs from major AI providers such as OpenAI and Anthropic PBC. If the LLM that powers an agent ...

Customer experience leader NiCE enters agreement to purchase conversational AI platform Cognigy to enhance enterprise AI ...

Cognigy, a company specializing in artificial intelligence, has entered into an agreement acquired by NiCE, a publicly traded ...

After relocating its U.S. headquarters from San Francisco to North Texas, the agentic AI enterprise is set to be acquired by ...

Cognigy, a global leader in AI-powered customer service solutions, today announced the availability of Cognigy.AI in the new AI Agents and Tools category of AWS Marketplace. Customers can now easily ...

Cognigy is not disclosing its valuation but it has up to now built up a concentration of customers in areas like transportation, e-commerce and insurance and counts a number of big multinational ...