Amazon will pay $2.5 billion to settle FTC’s Prime lawsuit
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The U.S. government says Amazon manipulated people into signing up for Prime memberships that were purposefully hard to cancel. The company says its designs and disclosures follow industry standards.
It is one of the few horticultural experiences that could be more for your nose than your eyes, and it’s on display now at the Amazon Spheres in Seattle. Morticia, the corpse flower, is blooming for the second time since 2018.
We unpack the FTC’s claims that Amazon used design to trick customers into buying—and keeping—a Prime subscription. If you’ve ever tried to end your Amazon Prime subscription, you may have found yourself embroiled in a disorienting multistep process that felt more like a choose-your-own-adventure than a simple cancellation.