Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

In today’s artificial intelligence (AI) arena, agentic platforms are becoming the new operating systems for enterprise growth ...

The customer relationship management software company Salesforce (NYSE:CRM) not only offers its artificial intelligence ...

Salesforce CEO Marc Benioff revealed the software company uses artificial intelligence technology to perform quite a bit of ...

The customer relationship management cloud giant recently received a FedRAMP High accreditation for its Agentforce platform, ...

While many companies that went all in on AI have since pulled back, Salesforce is going full steam ahead. In an interview ...

Th<span id="cke_bm_4633S" style="display:no e real blocker has become clear: teams can’t see what agents are doing — or ...

In an interview with Bloomberg, Benioff (pictured) said AI agents are now performing as much as 30% to 50% of all the work at ...

Agentforce 3’s MCP integration accelerates multi-agent scaling for enterprises, but introduces new considerations around ...

Sustainability managers can use this unified platform to compile data from diverse sources, such as smart meters, travel ...

The CRM provider emphasized visibility and scalable controls as it announced upgrades to its agentic AI platform.