Customer service reps are supposed to make it easy for customers to get the help they need. However, Verizon reps seem to be ...

Verizon's customer service account on X, @VerizonSupport, responded to dozens of users reporting service issues on Monday morning. This is a developing story. Natalie Neysa Alund is a senior ...

Verizon seeks to acquire Frontier’s operations in West Virginia, encompassing both broadband and telephone services.

Verizon internet customers began reporting issues with their service overnight and into the ... issues in one Verizon Support response to a customer on X, but the last time it mentioned any ...

Many Verizon customers can’t hear you now ... Customers are expected to visit a troubleshooting page for no service and signal issues.

Verizon's customer service account on X (@VerizonSupport) has responded to several users reporting service issues on Monday morning, encouraging customers on the social media platform to message ...

A handful of homeowners in Cecil County were without internet and phone service for nearly a month due to a Verizon outage ...

OMAHA, Neb. (WOWT) - Cellphone dropouts can be expected in rural areas but customers of one carrier in West Omaha are frustrated. Verizon customers who are also neighbors in the Stonehenge subdivision ...

Some Verizon customers in Kentucky can’t hear you now. There appears to be a widespread outage of Verizon cell phone service ... device isn't connected to the customer's cellular network.

If you’re a Verizon customer ... s heat map, issues were reported from San Francisco to New York and just about everywhere in between. Almost 8 hours after the initial service reports started ...