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Salesforce used AI to cut support load by 5% — but the real win was teaching bots to say ‘I’m sorry’
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
After a correction, Salesforce stock is oversold as its AI growth, combining Agentforce and Data Cloud, re-accelerates top-line growth. Read more here.
Salesforce Agentforce 3 has AI agent observability and native MCP support, providing real-time visibility and secure interoperability.
Salesforce changes price and rolls out new plans for Sales Cloud, Slack, Service Cloud and more amid AI push. ... Salesforce Reveals Price Raises, New Payment Packages Amid AI Investments.
The development from on-premises software to SaaS was a game-changer, but AI agents are writing the next chapter in the story ...
Salesforce's (CRM) acquisition of Informatica for approximately $8 billion underscores the cloud-software giant’s renewed appetite for strategic deals as it intensifies competition in the ...
Joget Inc., a global innovator in open-source AI-powered no-code/low-code development platform, is proud to announce its ...
Here's how savvy nonprofits and educational institutions are using technology to navigate the current funding turbulence.
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Salesforce Agentforce: What you need to know - MSNAgentforce represents the shift from generative AI to agentic AI. Updated with details of the new Agentforce for Financial Services announcement. The post Salesforce Agentforce: What you need to ...
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